Frequently Asked Questions
Everything you need to know about our authentic handcrafted stoneware.
Is your pottery authentic and where is it made?
Yes, all of our pottery is 100% authentic Boleslawiec stoneware, handcrafted and hand-painted by skilled artisans in Poland.
Is Polish pottery safe for use in the oven, microwave, and dishwasher?
Absolutely. Our stoneware is fired at extremely high temperatures, making it incredibly durable and safe for use in the oven, microwave, dishwasher, and freezer.
How do you ensure fragile items aren't damaged during shipping?
We take extreme care in packaging. Each piece is wrapped in professional-grade bubble wrap and secured in heavy-duty boxes with eco-friendly packing peanuts to ensure it arrives in perfect condition.
What is your return policy if I am not satisfied?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it in its original condition for a full refund or exchange.
Are the glazes used on the pottery lead and cadmium-free?
Yes, all glazes and paints used in our Polish stoneware are 100% lead and cadmium-free, making them completely food-safe and non-toxic.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and Canada. Shipping rates and delivery times vary based on the destination and weight of the order.